Government
- Developed Strategic Plans for multiple State and other agencies, including Mission, Vision, Values, PESTLE and SWOT analyses, Goals and Objectives, Strategies and Action Items. Also developed implementation roadmaps, and provided project management support for implementation.
- Quality and Pay-for-Performance (P4P) - Developed, deployed and managed P4P initiatives for 17 HMOs and 135+ hospitals for State Medicaid Agency. Developed Quality of Care Report Cards and helped integrate Quality measures in multiple initiatives. Managed multi-million dollar Federal grants. Helped design, implement and evaluate various policies and programs.
- Designed and facilitated multiple sessions with senior State agency, County & community leaders, and public opinion leaders as input to policy decisions. Developed a summary report for a State agency showing multi-year achievements and changes in a complex program.
- Conducted advanced statistical analysis for a state agency to identify differences in rural and urban performance in quality of child care in the State.
Developed a data analytics framework to help business managers lead advanced operational and strategic analyses.
- Developed a process for alignment of policy and systems development for a State agency.
- Lean / Efficiency - Led facilitated sessions to identify over $100 MM in savings for a large State agency.
- Led facilitated sessions to assist development of Healthy Wisconsin 2020 plan.
- EHR Implementation - Assessed project risk, developed implementation and Organizational Change Management plan for a County Public Health Agency. Helped develop a detailed implementation plan that resulted in successful, timely and within budget implementation.
- Conducted an extensive market survey on business inventory tax policies for a local government organization. Made policy recommendations to local government based on survey findings.
Health Care, Insurance and Financial Services
- Identified $250K annual cost savings (5:1 ROI in first year) for the histology lab of a large health care provider.
- Identified and prioritized key business and functional requirements for core processes and systems for a $800 MM health insurer.
- Identified $1 MM annual cost savings (20:1 ROI in first year) for an insurer.
- Facilitated strategic planning for a not-for-profit care provider affected by changes in State's health care funding.
- Assessed enterprise-wide ROI to prioritize key strategic initiatives portfolio, and to make systems build-or-buy decisions for a mid-sized insurer.
- Built business case for resolving performance gaps in core processes for a large financial services organization.
- Deployed Balanced Scorecard and call-center performance scorecard to align operations with corporate strategy.
- Designed, implemented PMO / project management processes, tools and metrics for a Fortune 500 insurer.
- Helped retain at-risk accounts (revenue >$100 MM) by aligning key marketing / competitive analysis across multiple lines of business, through business data warehouse for an insurer.
- Estimated market potential for a new product for a global financial services organization.
- Helped build a business case for a new service from a health care provider organization.
Distribution
Branded Consumer Products
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Helped develop Organizational Effectiveness strategy and plan for a sub-division of a global Fortune 500 branded consumer product manufacturer.
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Led Organizational Change Management efforts related to SAP implementation for an international branded consumer products manufacturer.
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Designed, implemented Product Management processes, tools and templates across three business groups for a large insurer.
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